Request Service
Call us today — (650) 600-0000Pick a day and a two-hour service window. We will confirm by phone or text, and you will know who is coming before they knock.
The form takes about a minute to fill out
Let us know the appliance, the brand, and what it is doing wrong. Choose a day that works for you and we will follow up by phone or text to confirm the arrival window.
Our availability
We take calls and bookings seven days a week, 8am to 8pm on weekdays and 9am to 6pm on weekends. Book before noon for the best shot at same-day service — refrigeration issues are always bumped to the front of the line since food spoilage is on the clock.
Cost before you commit
Typical starting prices for common problems are on the pricing page. Your actual price gets confirmed in writing once the technician has diagnosed the issue, and before any repair work starts.
Prefer to talk it through?
Some problems are easier to describe out loud, and occasionally we can talk you through a fix over the phone at no charge.
- Monday - Friday8:00 AM - 6:00 PM
- Saturday9:00 AM - 4:00 PM
From booking to a working appliance
Call or request an appointment
Give us the brand, the model number if you have it, and describe what the appliance is doing. The more detail you share, the more likely the right part travels with the technician.
We diagnose it properly
A licensed San Mateo Appliance Repair technician arrives in a two-hour window, tests the appliance — no guessing — and explains the problem in plain, everyday language.
You approve a fixed price
You get a flat quote before any work starts. Approve it and most repairs are done the one visit, with a 30-day warranty printed on your invoice.
Three things that speed up your repair
The model number
On the door frame, behind the kick plate, or inside the drawer runner. With it, the right part usually travels with the technician.
What it is actually doing
"Warm on the fridge side, freezer fine" narrows a diagnosis far more than "it is broken". Error codes help too.
Access to the appliance
Built-ins need to be pulled forward. Clearing the surrounding area saves time you would otherwise be billed for.
Need it looked at today?
Calls placed before noon are normally scheduled the same day. There is no surcharge for evenings or weekends.